Frequently Asked Questions

Do you have a native mobile application?
Not at this time, but it's coming soon! Our web app functions much like a native mobile application, and can be used anywhere on any device, you just need to log in to your account.

If you want it to feel more like a native mobile application, you can add an icon to your homescreen by following these instructions.
What do you with pictures of my kids?
You can feel safe that the photos of your kids are secure. They will never go into any marketing, never be shared with anyone but you and whoever else you give access, and are stored securely in the cloud. We use a 3rd party service to store photos, and the service is used by tons of big companies all over the world.
Is my credit card information secure?
Yes. We don't store your credit card information at all, we use a 3rd party service called Stripe that is incredibly secure.
Is the data about my children secure?
Yes. Our web application is served under SSL (TLS), which is a protocol that provides privacy and security between the client (you or your nanny), and the server (where we store your data). All the data going back and forth is encrypted using this protocol, which is extremely widespread in the world of internet privacy. You can read more about TLS and SSL here.
Can I add multiple children or nannies?
Yes. If you have 10 kids, and 10 nannies, you can add them all. Each nanny will only get access to the child you assign to him or her.
How do I let my wife/husband/mother-in-law get notifications and see photos?
When you add your kids, you will have the opportunity to add as many other people that want to receive notifications as you want. They will be emailed instructions on signing up for an account.